A collection of posts about MailBigFile – from offers, to news, to case studies

In Conversation with Tom Mackie, Landscape Photographer Extraordinaire



When internationally-acknowledged landscape photographer agreed to our request to be interviewed for MBF Blogs, I thought it would be just that, a question and answer session.

In fact, it turned out to be a far-ranging conversation, as he chatted about his work, techniques and we debated issues around photography.

On a day that turned out to be wet on a Biblical flood scale, I found his house in Norwich and was warmly welcomed in. Tom was just a few hours for a departure on a 17-day trip leading people on a photography exhibition into Italian mountains. His giving us time was very generous.

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Autofill and Names now available on the address book

We have had a lot of feedback about the really useful address book feature on the Pro and Business accounts. The main requests we received were being able to add a name to the email addresses, so it provides easier organisation and using an autofill feature. So we have implemented both for you.


Add a name to the address bookIf you go in to your address book you will see that there is now a name field next to the email address. If you want to add a new email address just enter the address and the name and click add. If you would like to update an email address, then just re-type the email address and add a name, then click the add/update button. This will just add the name.


AutoFill on the address book

As you can see from the screenshot above, when you start typing, any email addresses you have in your Address Book, will start to filter. This is handy if you know the email address you are wanting to send the files to.

Currently this feature is only available on the Pro account, however we will be applying it to the Business service soon too.

*Please note that this feature is in beta currently. If you find any issues with this feature, please email email hidden; JavaScript is required with the issue.

Did you know you can audit every action on your account?

Every time that you or a client does something on your account, it is logged in the audit log. Activities logged are as below;

  • A file is uploaded
  • A file is retrieved (IP address is recorded)
  • A file is made permanent (IP address is recorded)
  • A file is removed from permanent (IP address is recorded)
  • A user logs onto the mobile or desktop applications
  • A file is deleted (IP address recorded)
  • Upload history is cleared
  • A notification is resent
  • When most settings are changed
  • When passwords are changed
  • When email address is changed

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Did you know you have a receive inbox for files in your Pro account?

As a Pro customer, files that have been sent to your registered email from other people’s Pro accounts, get archived in your receive inbox. This means that you no longer have to scrabble around your emails to look for the link you were sent last week, you can just check inside your Pro account for the link. You can also see how many times you have downloaded the file, the file size and when it was uploaded.

See below for a tutorial on how to find your receive inbox

1. Once you are logged in to your Pro account, click on the account settings cog on the top right. A menu will drop down. The click ‘Receive Inbox’ under the ‘View’ panel.Find your receive inbox 2. As you can see below, you have access to all of the files that have been sent to your registered email address from other Pro accounts. You can click on the link to get access to the file.

Your receive inbox

Please note that this feature is only available on the Pro account, and only files sent from another Pro account will be registered in your Receive Inbox. You can read more about the Pro account here.