MailBigFile ran into some technical glitches over the weekend and as a result, some of our services were unfortunately affected. These included both notification e-mails and file availability.
We now believe however that as of Sunday afternoon this issue should have been rectified. You should see the notification e-mails going out as normal by today; and files should no longer take an above average time to become available.
If you have any other queries about this issue you can contact us by mailing firstname.lastname@example.org.